A new guide published by the Museums, Libraries, Archives Council (MLA) offers information and advice for libraries planning to invest in RFID (Radio Frequency IDentification) technology. The recent introduction of a technology standard provides greater supply flexibility and choice for local authority purchasers of RFID systems, and more opportunities for future development. The UK adoption of the new RFID standard will help support accreditation schemes like e4libraries which value this technology and common approaches to data standards.
The guidance document provides an overview of the use of RFID in libraries. It outlines how investing in the technology can provide long term benefits for library services and an improved customer experience. It provides a helpful insight into some of RFID’s benefits which include increased customer access through self-service; staff more able to move freely around libraries and help customers; increased security for library stock; improved stock management; and greater connectivity between library management systems. Issues related to cost and sustainability is also discussed to provide a helpful guide in a fast-changing landscape.
Roy Clare, MLA chief executive, said: "The introduction of a UK wide standard is a welcome opportunity, which local authorities are urged to explore urgently in the current climate of spending restraint. At its best RFID technology in libraries enables a range of cost-efficient stock management functions alongside self issue. Potential savings in overheads, reduction in waste and opportunities for inter-library collaboration are among feasible benefits for local authorities. An important advantage is that RFID frees up staff to improve customer service and to provide personalised support for users."
Martin Palmer, Principal Officer: Libraries, Essex County Council, Adults Health & Community Wellbeing, said: "This guidance provides a useful summary of developments in the library RFID world over the past couple of years, showing how standards are beginning to offer a more stable platform for further implementation of the technology."
The publication is available to download here.
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E4libraries is a BIC project to improve the efficiency of the library supply chain through the application of technology and commitment to standards. Its remit covers both public and academic libraries and its focus is on printed books and reading resources delivered digitally. Visit http://www.bic.org.uk/e4libraries/