Generic Social Outcomes: Overview

The Generic Social Outcomes (GSOs) aim to describe and evidence the impact of museums, libraries and archives on service users and communities. 

The GSO framework is a simple tool to help you to:-

• Evaluate services
• Plan improved services
• Support advocacy.

Use the links below to find out more about the GSOs and how they can be used in practice.

About the GSOs

The introduction explains the focus on outcomes and how the GSO framework builds on the generic learning outcomes (GLOs), within MLA’s Inspiring Learning for All framework.

Then look at the GSO framework (PDF 76KB) showing the outcome areas.

To find out more about the development of the GSOs, including how they were piloted, see background.

You can also find out:
How the GSOs link to policy (PDF 23KB)

Using the GSOs

See the page on how to use the GSOs to take you through the different stages of using the framework for:

Setting social outcomes
Gathering and presenting evidence
Planning for better service delivery

The guidance on using the framework is supported by real life case studies from organisations that piloted the GSOs.

There are also Q&A giving more advice on using the GSOs.