Please see notes for guidance on how to use this learning needs analysis form and discuss with your line manager if possible.
Knowledge and awareness of service plans and standards on services for disabled users.
Knowledge and awareness of Equal Opportunities, Disability Discrimination Act and Race Relations Act.
Knowledge and awareness of the needs of a range of disabled users.
Knowledge and awareness of Partners, Stakeholders, Suppliers, Organisations, Agencies and Other service providers.
Knowledge and awareness of resources available and range of products, services and technologies.
Knowledge of examples of best practice.
Knowledge of range of ways in which information can be organised and means of access for disabled people.
Knowledge of policies, systems and procedures for your service.
To be able to meet with disabled people as service users recognising and responding to the different needs of a range of disabled users.
To be able to consult with a range of disabled users seeking information and advice to ensure your policies and services meet their needs.
To advocate by raising the profile of your services for disabled people at all levels.
To be able to choose and use adaptive technologies everyday in your library to help disabled users.
To develop and communicate the vision and policies and access plans for disabled users.
To build and support high performance teams working with disabled users.
To visibly lead, motivate and support staff in working with disabled users.
To train and support staff working with disabled users.
To procure and manage resources ( including buildings, vehicles, budgets, stock, technology and all resources) needed to support disabled users.
To use management information to plan, monitor and evaluate services for disabled users.
To ensure access to relevant service information for disabled users.
To set priorities to achieve service objectives for disabled users.
To develop, promote and market the service as widely as possible to disabled people.
To plan and create displays and promotions for disabled people.
To audit and assess all aspects of your service against the needs of disabled people.
To develop, implement and evaluate improvements in your service for disabled people.
To design and support learning activities matched to identified needs of disabled users.
To identify the needs of disabled readers and how they might be met.
To identify the needs of disabled users and how they might be met.
To be able to use library systems e.g. circulation, reservations, membership with a range of disabled users.
Able to solve problems constructively when working with disabled users.
Able to build and maintain useful work relationships with range of disabled users and the organisations which support them.
Demonstrating flexibility in responding to change and to differing needs of disabled users.
Demonstrating responsibility for initiating and managing change in order to achieve service objectives for disabled users.
Demonstrating active involvement in partnership with internal and external groups/organisations working with disabled users.
Demonstrating interest in and empathy with disabled people and in meeting their needs as individuals.
Demonstrating a willingness to develop and take responsibility for own learning to support disabled users.
Demonstrating creativity, enjoyment, inspiration and innovation in responding to the needs of disabled users.
Demonstrating respect for diversity and treats people as individuals.
Demonstrating a willingness to embrace change to improve services to disabled users.
