Communities

There are a number of Framework for the Future programmes which support public libraries in engaging with and involving their communities.

Community Engagement

MLA has been working with Community Service Volunteers to research current practice in Community Engagement in public libraries.  Their report found that whilst some library services are working closely with their communities, involving them in shaping and delivering services, many staff within the library sector have fears about working in this way. Further training and support is needed for the library sector to better understand and implement community engagement.

A toolkit has been produced to provide an introduction to Community Engagement for library staff and managers, and to help library services start working in this way, or to extend their work further. The report and toolkit are available here .

Know your Community 

This IPF best practice guide to help public libraries improve their knowledge and understanding of varying community needs has recently been revised. The new version has updated links to useful websites that can support library services in developing community profiles, as well as information and guidance on choosing the best means of consultation, conducting surveys, running focus groups and acting on research findings. There are also case studies of good practice from seven library authorities. Download the IPF toolkit ( PDF 2MB)

Community cohesion

This audit to identify opportunities for improving libraries' contribution to community cohesion and diversity was completed by Community Development Foundation. You can download the report here:

Public Libraries and Community Cohesion (PDF 827KB)
Public Libraries and Community Cohesion (Word 524KB)

For more information on this important area of libraries' work visit the CDF website .

Advocacy

There is an MLA briefing sheet available to help you promote the role of your library in supporting communities:

Communities (Word 839KB)