MLA

Lisza's case story

Lisza helps us understand her difficulties in using the library with both visual and hearing impairments.

Click on the photo below for her video.

Lisza

Lisza:

My name is Lisza Hoya and I am the local development worker at Lillington and our office is connected to Lillington library. I am 80 percent deaf and 95 percent blind, it's called Usher syndrome so my barriers start before I even get to the library because sometimes the access to the library alone is difficult. The next barrier I have is, coming in from a light environment then going into a semi-dark it takes a while for my eyes to adjust. Computers are very good in the library because a lot of them have been changed for visual impairment and most of the libraries in the district do what's called a profile. If you want to book a computer and they know you are coming and you have got a visual impairment they will tap in your profile which makes the print larger or whatever.

When I come into the library because my cane is so long it can't always sit behind the counter, when I fold it up and put it down on the counter then people can see that I have a vision problem but also to indicate the red stripes also show that I have a hearing impairment as well so that when they start talking to me they don't start talking with their hand in front of their mouths, turning to their sides, just that they keep up eye contact although I don't look at eyes I am a lip reader.

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From 1st October 2011, this site will not be updated, so please treat it as the static archive it is. This is because <a target="_Blank" href="http://www.artscouncil.org.uk/">Arts Council England</a> has now taken over museums and libraries responsibilities. <a target="_blank" href="http://www.nationalarchives.gov.uk/">The National Archives</a> has assumed responsibility for strategic leadership of the Archives sector. Arts Council responsibilities will also now include the Renaissance programme, Museum Accreditation, and Library Development, together with cultural property services such as Export Licensing and the Acceptance in Lieu scheme. The National Archives has assumed responsibility for providing strategic leadership to the archives sector and advising government on its development. The MLA is now winding down, with a skeleton staff remaining until May 2012 to complete the management of existing Renaissance contracts, complete outstanding financial and contractual arrangements and prepare for the appointment of a liquidator. This website will remain live until 31st March so that the public still has full access to the material on it – good practice case studies, toolkits, guidance and a range of other publications.  Continue reading

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