MLA

Module 10

Scope

This module should be undertaken by individual members of staff from managers to frontline staff.

Learning Objective

This learning activity requires you to explore and use technology to support the needs of disabled people using your services.

Knowledge and understanding

  • Increase in knowledge and awareness of the needs of a range of disabled users
  • Increase in knowledge and awareness of resources available and the range of products, services and technologies

Skills

  • Improved skills in choosing and using adaptive technologies everyday in your library to help disabled users
  • Improved skills in choosing and using communication aids to enable a user to communicate more effectively with others
  • Improved skills in choosing and using other available technology tailored to meet specific requirements
  • Improved skills in using library systems e.g. circulation, reservation, membership with a range of disabled users
  • Improved skills in solving problems constructively when working with disabled users

Attitudes and values

  • Demonstrating a willingness to develop and take responsibility for own learning to support disabled users
  • Demonstrating flexibility in responding to change and to differing needs of disabled users
  • Demonstrating a willingness to embrace change to improve services to disabled users
  • Demonstrating interest in and empathy with disabled people and in meeting their needs as individuals
  • Demonstrating creativity, enjoyment, inspiration and innovation in responding to the needs of disabled users

Learning Activity

This learning activity requires you to consult with a range of disabled users to understand the barriers they face in using your services and what would help and then working with your team design, implement and evaluate a specific improvement to your service.

Task 1

Timings needed for activity

  • Reading 2 hrs

Task 2

Timings needed for activity

  • Accessibility options 1 hour

Task 3

Timings needed for activity

  • Communication aids 1 hour

Task 4

Timings needed for activity

  • Library website 1 hour

Task 5

Timings needed for activity

  • Library systems 1 hour

Links to some further sources of information and support

AbilityNet

The UK's leading charity bringing the benefits of computer technology to adults and children with disabilities.

Adaptive technologies in public libraries

Paper from the Networked Services Policy Task Group.

Augmentative & Alternative Communication Policy

Northamptonshire County Council Document useful as a reference for others tasked with defining AAC policy and procedures.

Communication Aids Project

Funded by the DfES and managed by Becta. CAP is designed to help pupils who have a significant difficulty in communicating with others.

Communication Matters

A UK national charitable organisation of members concerned with the augmentative and alternative communication (AAC) needs of people with complex communication needs.

Royal National Institute of the Blind (RNIB)

UK's leading charity offering information, support and advice to people with sight problems: Braille, Talking Books, Computer Training, and imaginative and practical solutions to everyday challenges.

SeeAbility

A registered charity working with adults who have a visual impairment and a range of additional disabilities, promoting an understanding of their needs, and providing a range of services designed to encourage independence and enhance quality of life.

Web Accessibility Initiative

Pursues accessibility of the Web through five primary areas of work: technology, guidelines, tools, education and outreach, and research and development.

Latest News

Responsibilities transfer

From 1st October 2011, this site will not be updated, so please treat it as the static archive it is. This is because <a target="_Blank" href="http://www.artscouncil.org.uk/">Arts Council England</a> has now taken over museums and libraries responsibilities. <a target="_blank" href="http://www.nationalarchives.gov.uk/">The National Archives</a> has assumed responsibility for strategic leadership of the Archives sector. Arts Council responsibilities will also now include the Renaissance programme, Museum Accreditation, and Library Development, together with cultural property services such as Export Licensing and the Acceptance in Lieu scheme. The National Archives has assumed responsibility for providing strategic leadership to the archives sector and advising government on its development. The MLA is now winding down, with a skeleton staff remaining until May 2012 to complete the management of existing Renaissance contracts, complete outstanding financial and contractual arrangements and prepare for the appointment of a liquidator. This website will remain live until 31st March so that the public still has full access to the material on it – good practice case studies, toolkits, guidance and a range of other publications.  Continue reading

  • Related links

  • module 1

    To learn about and better understand the range of disabilities that people have

  • module 2

    To learn about and use the main sources of information and support for disabled people

  • module 3

    To develop skills and use tools to audit and improve your stock and resources

  • module 4

    To demonstrate that you are able to recognize and respond to the differing needs of a range of disabled users

  • module 5

    To design, implement and evaluate at least one consultation activity with disabled people

  • module 6

    To design, implement and evaluate a new outreach service or activity

  • module 7

    To design, implement and evaluate new publicity, marketing and advocacy materials

  • module 8

    To consult with disabled users and key stakeholders and to develop your access policies and plans in response to these needs

  • module 9

    To design, implement and evaluate a specific improvement in your services such as clear signage, simplified membership procedures, better sharing of stock

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