Frequently Asked Questions

The following suggestions are intended to guide you to starting points within this resource which will help you find solutions to the following frequently asked questions. Visit Ask DRC http://www.drc-gb.org to browse more than 200 frequently asked questions about disability rights.

How can we find out about the range of disabilities?

How do we find out what disabled people want and need from their library service?

View the case stories
Complete modules (4 and 6)
Read Disability Portfolio Guides 2 and 11

How can we find out about sources of information and support?

What do we need to provide to meet the requirements of the Disability Discrimination Act?

View the case stories
Complete modules (3 and 8)
Read Disability Portfolio Guides 4 and 5

What can we do to improve access and services without incurring huge costs?

View the case stories
Complete modules (3, 8 and 9)
Read Disability Portfolio Guides 6, 8 and 9

How do we promote our services more widely for disabled people?

How do we help our services and staff to improve provision for disabled people?

View the case stories
Complete modules (1, 8 and 9)
Read Disability Portfolio Guides 6, 8, 9 and 12

What are the available communication aids?

How do we find out how many disabled people live in our communities?

How can we best use this learning resource?

Latest News

Responsibilities transfer

From 1st October 2011, this site will not be updated, so please treat it as the static archive it is. This is because <a target="_Blank" href="http://www.artscouncil.org.uk/">Arts Council England</a> has now taken over museums and libraries responsibilities. <a target="_blank" href="http://www.nationalarchives.gov.uk/">The National Archives</a> has assumed responsibility for strategic leadership of the Archives sector. Arts Council responsibilities will also now include the Renaissance programme, Museum Accreditation, and Library Development, together with cultural property services such as Export Licensing and the Acceptance in Lieu scheme. The National Archives has assumed responsibility for providing strategic leadership to the archives sector and advising government on its development. The MLA is now winding down, with a skeleton staff remaining until May 2012 to complete the management of existing Renaissance contracts, complete outstanding financial and contractual arrangements and prepare for the appointment of a liquidator. This website will remain live until 31st March so that the public still has full access to the material on it – good practice case studies, toolkits, guidance and a range of other publications. Continue reading

Related links
case studies
The case stories introduce you to some interesting people with or working with people who have a range of disabilities, and are a good starting point in using the website
choose a module
The learning modules are intended to help develop your knowledge and skills through work-based modules supported by some existing key web-based resources
find out about disability
The Disability Portfolio is a collection of 12 guides on how best to meet the needs of disabled people as users and staff in museums, archives and libraries
further sources and support
Some guidance notes and a broad collection of websites that provide a background to a rnage of disability issues
some tips on using this resource
The overall aim of the website is to provide a one-stop information and learning resource for library staff relating to access and equal opportunities for disabled people: a web-based resource for public library staff