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Frequently Asked Questions

The following suggestions are intended to guide you to starting points within this resource which will help you find solutions to the following frequently asked questions. Visit Ask DRC http://www.drc-gb.org to browse more than 200 frequently asked questions about disability rights.

How can we find out about the range of disabilities?

How do we find out what disabled people want and need from their library service?

How can we find out about sources of information and support?

What do we need to provide to meet the requirements of the Disability Discrimination Act?

What can we do to improve access and services without incurring huge costs?

How do we promote our services more widely for disabled people?

How do we help our services and staff to improve provision for disabled people?

What are the available communication aids?

How do we find out how many disabled people live in our communities?

How can we best use this learning resource?

related links

  • case studies

    The case stories introduce you to some interesting people with or working with people who have a range of disabilities, and are a good starting point in using the website

  • choose a module

    The learning modules are intended to help develop your knowledge and skills through work-based modules supported by some existing key web-based resources

  • find out about disability

    The Disability Portfolio is a collection of 12 guides on how best to meet the needs of disabled people as users and staff in museums, archives and libraries

  • further sources and support

    Some guidance notes and a broad collection of websites that provide a background to a rnage of disability issues

  • some tips on using this resource

    The overall aim of the website is to provide a one-stop information and learning resource for library staff relating to access and equal opportunities for disabled people: a web-based resource for public library staff